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HOOP HUNTER BASKETBALL
TEACH. MOTIVATE. INSPIRE. ENCOURAGE. PRAISE.
POLICIES
NEW POLICY CHANGES EFFECTIVE 7/15/2022
General Policies:
- Training session packages must be paid for in full on or before the first session
- All online registration forms must be completed prior to training
- All athletes must provide their own equipment including basketball and water for training sessions
Cancellation Policy Revised:
- Trainer/Office must be notified of cancellation 24 hours before scheduled session
- You must receive verbal/written confirmation from trainer or office
- Cancellations for other than injury or illness will be forfeited if we can't fill spot
- If you do not appear for a scheduled session or do not provide at least 24 hours notice for us to try to fill the spot you will be charged the full session
- Trainers will only wait 15 minutes for late arrivals and session will start/end on time agreed upon. Please call the trainer if you are going to be more than 5 minutes late
Refund Policy:
- Private training session packages are NON-REFUNDABLE
- If you purchase a private or group training package and are not able to complete due to health issues you may be eligible for a refund for unused sessions minus a $10 processing fee
- You must provide documentation from a physician in order to receive a refund.
- Refund will be based on owner approval
For any questions or concerns, please contact our office.
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